Sports Crate by Loot Crate MLB Edition **Shipping Update**


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An update on shipping from Sports Crate!

From Sports Crate:
As you may be aware, we have had several disruptions in crate shipments over the past couple of months, and we deeply regret the extended wait times for crate delivery. We sincerely apologize for the inconvenience and frustration this has caused you. We understand this is not acceptable service, and we are working internally to achieve much higher standards for you.

As an initial refinement to our communication process, we will now be providing regular updates about the timing of each crate’s product packing and shipping for the remainder of the season. These updates will be communicated through email and our social media channels.

We also wanted to let you know that our expected shipping timeframe has recently changed and is no longer anticipated between the 15th – 20th of each month. Crate packing and shipments will now typically take place the last week of each month. Once crates are shipped, then we anticipate delivery to be within 1 – 2 weeks of shipment. You can expect to receive an email with your crate 3 shipping details around July 31st.

In addition, we’ve also been listening to your feedback on social media and appreciate the recent responses to the product surveys and questionnaires. We’ve learned a lot through this process, and we’re fully committed to investing in improvements and making the product right for you. Our goal is to provide an easy way for you to celebrate with your favorite team regularly throughout the season, and we’re working hard to ensure the experience meets your expectations.

You are a valued member of our community, and we hope you will continue to remain a subscriber to Sports Crate.

Sincerely,

Doug Wadleigh
Senior Vice President and General Manager, Sports Crate


What is Sports Crate?
Sports Crate will send you 5-7 officially-licensed, team-specific items every month that you can’t get anywhere else, including gear, collectibles and a whole lot more.
Cost: $39.99/month
Category: Sports / Outdoors

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About Jennifer

Jennifer is the author and founder of Subscription Box Ramblings. She first discovered subscription boxes in 2012 and has been addicted since. Current favorites include Popsugar Must Have Box, Boxycharm, Mommy Mailbox and Rachel Zoe Box of Style.

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