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It looks like December 2021 Birchbox boxes may be delayed. I received the e-mail above yesterday which states that I should e-mail them if my box hasn’t shipped by 12/15. I am not sure why I need to e-mail them (after all, they are the ones shipping it so they should know if it has shipped or not), but I certainly will if I have not received an e-mail.
In addition, I cannot see a December box preview on the website and when I look in the app under samples, it shows me this:
4 samples and one blank “discontinued” item. Not sure what’s happening with Birchbox since the new owners took over, but stay tuned for updates.
What is Birchbox?
Birchbox offers 4-6 (sometimes more) hand-picked beauty and lifestyle samples, delivered to your door each month.
Cost: $15/month
Category: Beauty / Cosmetic / Makeup
Reviews: Birchbox Reviews
My app hasn’t worked in months. I even re downloaded it and it didn’t help. My box just shipped and yes, there’s no preview of the samples on the website either.
I did hear that some people couldn’t even get the app to work. It’s going to be interesting to see what happens with them!!!
i emailed customer service today asking where my box was since they said to email if i didnt get tracking by the 15th. they were less than helpful and I wonder if I am going to get one at all?
What did they say? They probably don’t even know. I got tracking on the 16th. It says it’s coming the 21st. I’m curious what is going on with them.