What changes have been made to your boxes?
We’ve launched our Seasonal box! This box will be delivered 4 times a year. We’ve also decreased the price of our Monthly Lifestyle box and made some billing and shipping updates.
When will the Introductory Seasonal Lifestyle Box pricing increase?
You have until August 21st to lock in your price for the life of your subscription. Pricing will increase from $59.95/box to $74.95/box for Quarterly subscriptions and from $54.95/box to $69.95/box for Annual subscriptions.
Where is the MINI Lifestyle box?
We’ve decided to discontinue the MINI Lifestyle so we can put our resources into the launch of the Seasonal Box and to catch up on shipping.
Will you still offer Limited Edition boxes?
Yes and no. Right now, we have no plans to continue with the Limited Editions boxes we offered twice a year. We still may offer curated one time boxes or brand takeover boxes a few times a year.
Why did you make these changes?
We consistently receive three types of feedback every month. 1) “I wish your box was seasonal. Monthly is just too many products.” 2) “For a monthly box, your box is so expensive. I wish it was cheaper.” and 3) “I wish you offered free shipping.” We’re hoping these changes will address all of these issues.
What is the new pricing for Monthly Lifestyle box?
Previously, pricing for the Monthly Premium Lifestyle box was $49.95 plus $6.95 US shipping. We’ve decreased the price to $44.95/box plus FREE Shipping! Yay! Retail value will now be at least $100. Previously, it was at least $120.
What are the new billing and shipping updates for the Monthly Lifestyle box?
We’ve updated the billing and shipping dates to correspond with the current month along with help us catch up on shipping. The billing, shipping and cut off dates will now be in the current month rather then overlap over two different months.
Please note: We have not yet made this change with the Beauty Box. We’d like to see how it goes with Monthly Lifestyle box before we update both boxes.
I’m currently a Premium Lifestyle Box Subscriber? What will happen to my subscription?
You will be automatically moved to the new lower pricing. If you have a prepaid subscription, we can either offer a partial refund of the difference or offer extra BC Points. We will email several reminders during the rest of August asking your preference. If we don’t hear back we will automatically send the partial refund. Please do not email us your preference directly. We will send you a survey asking your preference in the next day or two.
I’m currently a Mini Lifestyle Box Subscriber? What will happen to my subscription?
Because the pricing is higher than your current subscription price, we don’t want to automatically move you to the new pricing without your permission. We will reach out to via email asking if you’d prefer a refund or if you’d like us to upgrade your subscription.
If you have a prepaid MINI subscription, we can either offer a refund of the difference or offer extra BC Points. We will email several reminders during the rest of August asking your preference. If we don’t hear back we will automatically send the partial refund. Please do not email us your preference directly. We will send you a survey asking your preference in the next day or two.
Have there been any new changes to the Beauty Box?
There are no current changes being made to the Beauty Box.
Will Bombay & Cedar Essential Oils be included in both the Monthly & Seasonal boxes?
No. Our oils will still be included in the Monthly box but will not be included in the Seasonal box.
Why did you launch a new box when you’re behind in shipping?
We’ve postponed the launch date for some time now but decided we could no longer hold off with the Fall season around the corner. We also wanted to be able to simplify our Monthly Lifestyle Box to help us catch up on shipping. Our Monthly box contains a lot of moving parts, is very detailed and is curated like a quarterly box. In order to adapt to current times, we realized we had to simplify what we were doing every month.
