POPSUGAR Must Have Box Review + Coupon Code – October 2014

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Disclosure: This post contains affiliate links!
PopSugar Must Have Box
Cost: $39.95/month.
Ships To: United States
Coupon Code: REFER5 to save $5 off your first box or “OCT14SELECT” to save $10 off a 3-month subscription.
October 2014 PopSugar Must Have Box
October 2014 PopSugar Must Have Box

My October 2014 PopSugar Must Have Box has finally made it’s appearance.  I think it’s fair to say that PopSugar has had a mess on their hands with billing / shipping this month.  As I am sure you will recall, they shut down their website last month for about a week (which is a LONG time) while they did some upgrades and they have been having issues ever since.  If you’ve been on their Facebook you’ll know you aren’t the only one who is annoyed.  In addition to boxes being delayed this month and I know people have been having issues with being charged for a box when they should have gotten it free from referrals. I have my fingers crossed they they will be back on track in November and we’ll see a holiday box from them soon! ETA: The Neiman Marcus PopSugar Must Have box is available NOW!

If you aren’t familiar with them, PopSugar Must Have Box is an exciting monthly box full of fun, must-have picks across fashion, beauty, home decor, fitness, and more, which is delivered to your door on a monthly basis. Boxes include full-size products and premium items including tried-and-true classics, celebrity favorites, and brands consumers have yet to discover worth over $100!

October 2014 PopSugar Must Have Box
The Box

PopSugar ships via FedEx Smart Post and, once shipped, my box took the normal week to arrive.  They typically ship during the beginning of the month (back when they first started though they shipped later on in the month) and promise to ship by the 15th of the month, however, this month was later than that.  I received an e-mail on the 15th saying that my box would be delayed and that I would receive a shipping notification within a week.  That shipping notification has yet to arrive, however, I did receive my box.  If you want to know how to track your box, I’ll explain it at the end of this post.

October 2014 PopSugar Must Have Box
First Look
October 2014 PopSugar Must Have Box
Second First Look

We got spoilers on this box weeks ago, so I knew exactly what was coming.  If I am not mistaken there was only one item that has variations this month.  But, as usual, it’s still fun to get the box in your hands and actually see everything.  And I will say, I did forget about all the issues as I was opening the box up.

October 2014 PopSugar Must Have Box
The Information Card

The October 2014 PopSugar Must Have Box was inspired by Tricks & Treats, Cat Eyes, Moonlight, Getting Cozy and Pumpkin Spice.  Here is what was included:

~Happy Socks Animal Socks ($12): These are super fun and will be perfect for the freezing weather we are soon to be having.  Who am I kidding?  It’s freezing here now!

October 2014 PopSugar Must Have Box
Happy Socks Animal Socks

~butter LONDON WINK Eye Pencil Crayon (Earl Grey) ($18): Meh. I am just not an eyeliner fan. I do love butter LONDON nail polishes though.  I’ll pass this along to a friend to enjoy.

October 2014 PopSugar Must Have Box
butter LONDON WINK Eye Pencil

~Isaac Jacobs International Acrylic Frame ($36): Now this is cool.  It’s a magnetic picture frame.  There are two separate blocks of glass that you can pull apart, stick a picture in between and then display.  I don’t get a ton of picture frames in subscription boxes (I think I have maybe gotten one or two in all the years I have been getting boxes), so this is awesome.  It’s going in my office with a picture of my boys.

October 2014 PopSugar Must Have Box
Isaac Jacobs International Acrylic Frame

~Mine Design Chalkboard Candle ($24): Honestly PopSugar could send me a candle every month and I would be happy.  It smells good and you can write whatever you want on it since the container is made from chalkboard.  Super cool!

October 2014 PopSugar Must Have Box
Mine Design Chalkboard Candle

~Dean & DeLuca Pumpkin Spice Maltballs ($5.50): These are better than I expected.  The pumpkin flavor is subtle and the chocolate is amazing.  I would get more of these!

October 2014 PopSugar Must Have Box
Dean & DeLuca Pumpkin Spice Malt Balls

~Nailed Kit Halloween Decals ($8): Nailed Kit actually has a monthly subscription box which I have received in the past.  Their decals are always fun and are easy to use.  I am really happy these arrived before Halloween.  I hope that people who don’t receive them by Halloween get a special gift or a non-holiday set of decals from PopSugar!

October 2014 PopSugar Must Have Box
Nailed Kit Halloween Decals

Special Extras!

~K. Hall Designs Shea Butter / Olive Oil Bar Soap ($10):  This smells good and will be happily used by B!  The soap was actually a sponsored item by Progresso. The box also included information on a giveaway for a wardrobe makeover and 1-year subscription to PopSugar that Progresso is currently hosting.

October 2014 PopSugar Must Have Box
K. Hall Designs Shoreline Shea Butter / Olive Oil Bar Soap

~The Blue Jean Bar Blue Jean Box $40 Gift Code: I forgot to take a picture of this, but it’s a $40 code for a Blue Jean Jar box.  It’s a clothing subscription box and I have been wanting to give them a try, so I might take advantage of this one.

All totaled I came up with a value of $113.50 for the October 2014 PopSugar Must Have Box.  It certainly wasn’t my favorite box from them, but it wasn’t my least favorite either.  With the exception of the eyeliner, I will use every single item in the box.  I really liked the variety of items they included this month.  It reminded me of some of their older boxes that didn’t have that one larger item we’ve been seeing lately.

What do you think of the October 2014 PopSugar Must Have Box?  Has yours arrived? If you still haven’t subscribed and are interested, click here and use the coupon code “REFER5” to save $5 off your first box or “OCT14SELECT” to save $10 off a 3-month subscription!

And if you want to win one, just enter below because I am giving away an October box!  You’ll have to save those nail decals for next year, but I’ll throw in something else from my stash to make it up to you!

a Rafflecopter giveaway

Screen Shot 2014-01-11 at 10.35.35 PM

How to Track Your Box: Due to their website issues, tracking numbers (along with all box history, sometimes payment information, etc.) aren’t appearing in our accounts. Well, at least it’s not in mine. You used to be able to ship by reference on FedEx.com using your subscription number as the reference number, however, that isn’t working this month. But, you can still find out if your box has shipped. You can do one of two things. Go to FedEx and sign up for their “Delivery Manager“. It’s totally free and can all be done online in minutes. You will be asked some questions to verify your address / identity and then you will be able to see ALL deliveries coming to you that were shipped using FedEx, including PopSugar if it has shipped.  This is how I knew my box was coming today.  You can also do something similar on USPS, by signing up for an account, but I don’t know if your box will appear in there until it’s turned over to the Post Office by FedEx.

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Jennifer is the author and founder of Subscription Box Ramblings. She first discovered subscription boxes in 2012 and has been addicted since. Current favorites include CAUSEBOX, Boxycharm and Beachly!

This Post Has 211 Comments

  1. Elizabeth

    I love that picture frame. Looks so different.

  2. Nichole Van Bruggen

    I love the picture frame and i love the nail decals!

  3. jill

    The picture frame!

  4. Sabrina foust

    Dean and deluca always reminds me of Felicity. I miss that show.

    1. Jennifer

      Oh I love that show!

      1. Sara

        Felicity forever!!

  5. Jillian

    Love the eyeliner;). I am actually still searching for the perfect one!

  6. Holly

    I love that chalkboard candle!

  7. Hannah

    Umm that candle is the coolest thing ever

  8. Sara

    I love the candle!!

    1. Collette

      My favorite item too!

  9. Riann

    I love any candle! Also just FYI – a 2014 Neiman Marcus Popsugar box is up on their website.

    1. Jennifer

      I just got the e-mail! Are you getting it?

  10. Gabby

    I love the socks!

  11. Jessica

    I love the nail decals. So cute!

  12. Noelle B.

    The candle…or is it bad to say the malt balls? I’m in need of a snack right now 😉

  13. Katie

    My box hasn’t come yet. However, I was able to use your directions for Fedex Delivery Manager and my box shipped today and should be here on Wednesday. The way they handled this situation is completely ridiculous, but at least my box has finally shipped.

    I saw the Neiman Marcus box is up on their website, but at $250, I don’t think I’ll be ordering this one.

    1. Jennifer

      FedEx Delivery Manager is the best. At least you know it’s on it’s way, but yeah, it’s been a mess this month.

  14. Melanie

    The eyeliner. Looks awesome, and it’s not plain black.

  15. Maura

    Love the candle! And the frame!

  16. Kayla

    I love the candle! So cute!

  17. Tina Bui

    definitely the candle

  18. Jill

    Progresso as in the soup? Weird.

    My favorite item is the eyeliner.

    1. Jennifer

      LOL. Yes. I had to look twice.

  19. Angela

    The socks!

  20. Sher

    I actually like the eyeliner best 🙂

  21. Lori K

    The candle!

  22. Vanessa

    Hope my box gets here soon because I am most excited about the candle. Can’t wait!

  23. Lori

    Picture frame

  24. Julie

    The socks! Also, I tried the backdoor tracking yesterday and nothing. Then today I get an email from Popsugar that my box shipped and when I checked tracking…it was out for delivery! So weird but happy to be getting it today!

    1. Jennifer

      I know. The backdoor tracking isn’t working this month! You look in the Delivery Manager though.

  25. Alice

    Strangely I liked the soap the most simply because I am confused what progresso has to do with the soap.

    1. Jennifer

      I think they just provided the soap to PopSugar to include in the box for free? And in exchange they got free advertising?

  26. Jen K

    Totally psyched about this box!

  27. Hilary A.

    I would looove those nail stickers & the candle!

  28. Kristin t

    Love the nail stickers!

  29. Kristine

    My current obsession is Nail polish, so I love those nail decals. I also love that picture frame. I think my house needs more pictures up.

  30. Lauren

    The malt balls!

  31. Lanie

    I want to say the candle or frame, but I know the malt balls would be gone in a second!

  32. Jean Eckert

    The picture frame is my favorite item for sure!

  33. Sarah Dineen

    The candle and picture frame!

  34. Liz

    That candle is so cool!

  35. Julie Crabb

    I like the picture frame!

  36. Shelby Stewart

    I’m really love the candle and the happy socks!

  37. Robyn

    The candle and the picture frame!

  38. Liz R.

    Love the socks!

  39. emily

    my favorite is the picture frame, i think the candle could come in second

  40. Kelly S.

    I love the candle and the picture frame!

  41. stacj

    I really want those pumpkin spice meatballs!

  42. Lacey

    My fave…. the nail decals. I have been obsessed with nail stuff lately!

  43. Sophie

    I love those nail decals!

  44. Niki T.

    I love the frame and the eye pencil crayon!

  45. Stacie Seidman

    I think the malt balls are my favorite…. or maybe I’m just hungry?

  46. amelia

    I love everything in this box!
    The socks you got are so cute, I would love those.
    That candle is really cool too, I’m with you on the candle thing… Wouldn’t a candle sub be cool? Like a candle of the month with mathching room spray and cute matches or something.
    I enter the giveaway since I don’t get popsugar yet, fingers crossed!!

    1. Jennifer

      There actually are a few candle boxes! I don’t know why I don’t get them….

  47. Britton

    The candle and the malt balls!

  48. Candace

    The candle 🙂

  49. Valerie

    The socks!

  50. Leana

    The picture frame is my fav item.

  51. Kate

    my favorite item is your least favorite – the eyeliner! 🙂

  52. Claire

    The Socks! They are adorable!!

  53. Kelsea Etson

    The picture frame!

  54. Sarah

    the chalk cup.

  55. Beth

    The frame is awesome!

  56. Alexandrea Morton

    Hrm. I hope my box gets here by Halloween. so I can use the decals! My favorite item is the candle I think. It’d be the soap but I started making soap a couple months ago so I dont need more 😉

    1. Jennifer

      I hope you get it quickly!!!

  57. Rachel

    I love the picture frame!

  58. Melissa J

    Crazy for the socks 🙂

  59. Susan T.

    The picture frame looks fabulous! So glad I found your blog! Thank you for a chance at an amazing giveaway!

  60. Andrea

    I was excited to use the decals for Halloween but there are only six of each design so not enough for two hands – are you supposed to decorate every other finger?

    1. Jennifer

      I really only use a decal or two when I do my nails with them.

  61. Ashley M

    I can’t decide! I love the candle and frame, but also the eyeliner!

  62. Alicia

    I so love reading your reviews! I like that picture frame!

    1. Jennifer

      Ahh, thanks!

  63. Brittany Brown

    I think my favorite is that chalkboard candle – how fun is that?!

  64. Jaime

    If I signed up today when do should I expect my first box Jennifer? I really don’t get their faq.

    1. Jennifer

      It depends on if they still have October boxes or if your subscription will start with November. I just checked the website and it looks like it would start with October, so they would likely ship it in the next week or two I would assume. And then you’d get November right on schedule with everyone else.

  65. Debra Brownstein

    I like the frame, followed closely by the candle!

  66. katrina b

    the cute candle!

  67. Laura R

    The socks!

  68. Sneaky Burrito

    I think the chocolate. Because it’s chocolate. Like I need a better reason than that.

  69. Lindsay

    The picture frame! I always need more, and that one looks so cool.

  70. Lindsay R

    Candle for sure! I can never have enough!

  71. Christine fortes

    The frame

  72. Mandi

    I really want to try the maltballs.

  73. Gina G

    My favorite item in the box is the picture frame!

  74. Nicole Midgley

    My favorite item is the socks! 🙂

  75. Jen

    I love the picture frame – and of course the candle 🙂

  76. Jacquelyn Noell

    Chalkboard candle and the frame. =]

  77. Sarah S.

    I absolutely adore those socks!!! 🙂

  78. Stacey

    I am loving that candle.

  79. terri s

    the candle and the soap; but winning all would be awesome of course!

  80. Rose D.

    The candle!! I love candles.

  81. Crystal

    I really like that picture frame. It’s something different you wouldn’t normally find in sub boxes.

  82. Yvonne

    I think the chalkboard candle is the coolest!

  83. shawna

    The frame!! <3

  84. Kristina Glaspell

    The picture frame is really cute!!

  85. Shawn

    Love the frame and I’d like to try those pumpkin milk balls too!

  86. Nancy L.

    I loved almost everything in the October box except the nail stickers. I think out of everything though I love the picture frame! I always need a new one and I love how clean and easy it is! Makes me want to get more!!! I’d love to win a box!

  87. Kim

    Candle I can’t get enough of them 🙂

  88. Saydi

    I hope I win! ??

  89. lory

    i love the socks

  90. Kristin L

    Love the picture frame- but also I’d like the candle, socks and eyeliner!!! Can’t I just say I’d love the whole box!?;)

  91. Jennifer

    I absolutely love the candle and the socks!

  92. Ashley

    The eyeliner! I was due for a new high-end liner to run through my waterline. The drugstore liners irritate my eyes for some reason.

  93. Kara Koreis

    The candle!

  94. Isabel

    The socks & the candle!

  95. Chrissy

    I’m excited for fun socks! I can never have too many!

  96. Cassie

    I am all about those socks! I’m kind of addicted to cute socks, my drawer at home is overflowing!

  97. Samantha Bender

    Still waiting on my first real Popsugar box. Super excited to get it!!

  98. Jenny

    I’m loving the picture frame and I would want to put a smaller picture in there so that some of the background shows around it. I’m loving that pattern.

  99. April V.

    I’d have to say the candle is my favorite. I love candles to begin with but I can see using the chalkboard jar even after the candle is long gone!

  100. Linda M.

    I love the acrylic picture frame!!!

  101. Kalee

    The picture frame is a cool idea! I love it!

  102. Susan

    Of course the candle!!! Can’t have enough!

  103. Nicole M.

    The socks look so comfy and are super cute 🙂


    I dig the frame and the nail decals. Super cute!

  105. Alicia

    I really like most of it but im oddly curious about the maltballs .. I love pumkin spice anything and well chocolate, who does love it?

  106. kim

    I would love to try the eye liner.

  107. lia

    Every time I see those malt balls I think it says “spiced meat balls” and I wonder for a second how they could possibly still be good. :-/

    That said, I think the frame is my favorite thing. It’s a great box!

  108. Deanna Magoun

    The candle-I can never have too many!!

  109. Sarah

    I’m so excited for the candle! I just finished burning the one from last month’s box. It was incredible. 🙂 I’m going to try out your shipping voodoo with FedEx later tonight – thanks for the tip!!

  110. laurie even

    I love the picture frame! I also like the eyeliner too because I am getting low!!

  111. Ashley

    The candle would have to be my favorite, or the malt balls.

  112. Kara C

    The socks or the photo frame!

  113. pualani

    Love the candle and the socks too but most interested to try the maltballs/meatballs 🙂

  114. Selena

    I love the picture frame!

  115. sarah b

    I think the picture frame is the best item in the box, but for some reason i’m always excited to see socks

  116. Natalie R

    The frame is my favorite item!

  117. karen

    I like the frame the most!

  118. miranda

    love the candle

  119. Gretchen E.

    Aww…the chocolates look great. Did you ever watch the show Felicity?? The frame’s cool, too! I’d love it for work to display a pic of my son. 🙂

    1. Jennifer

      LOVED Felicity!

  120. Esther Sue Davidson

    love the candle

  121. Elizabeth A

    Fave item is the meatballs… I mean malt balls!!

  122. Amber

    The candle!

  123. Allison

    I love the candle since I’m a teacher and the pumpkin malt balls because?..I’m a woman! Love getting anything sweet!

  124. laura maya

    The picture frame and the candle!

  125. Caitlyn

    I like the chalkboard candle and the eyeliner. The candle is really cool…

  126. Brandy Fisk

    The candle and picture frame!

  127. Maria Malaveci

    The picture frame is my favorite!

  128. Krista

    I love the picture frame in this month’s box. And I really need more personalized things at home. 🙂

  129. stephanie

    i thought i was going to hate this box but just received mine and really really love it! the sox and frame are my fave! the eyeliner is pretty awesome too!

  130. Beth Rang

    I think I like the socks best.

  131. Bridget Heiple Reich

    I love the socks and picture frame!!! 🙂

  132. Heather

    Loving the Eyeliner/Candle!!

  133. Ruby Yoshi

    I like the frame and candle

  134. Emily F

    The nail decals!

  135. Wendy m

    Really all of it looks great! But if I had to choose- mine design chalkboard candle. (Thanks for noticing I answered an older question!!

  136. Dana Stargazer Truitt

    The candle, I’m a candle collector..especially when it smells like heaven!!

  137. cindy

    malt balls

  138. Crea

    Bad soap

  139. Rebecca Brewer

    I love candles always. And the decals are darling.

  140. Jenn L

    The candle. It looks really cute!

  141. Michelle Morales

    I love the nail decals. To cute!

  142. Gail Lake

    Love the Frame

  143. Emily

    I really want to try those pumpkin spice maltballs. They look so good!

  144. ally

    I’d love to try the pumpkin malt balls!

  145. gary

    I like the candle. Cool idea.

  146. Stephanie DeArco

    Mine Design Chalkboard Candle I love candles.

  147. Tessa

    Ooh, I love that candle! It looks perfect for fall.

  148. Karen

    I love the candle!

  149. Sarah

    What a cute box!

  150. Victoria Locke

    The candle smells great and the chalkboard feature makes it stand out!

  151. Ashley B.

    I love the Mine Design Chalkboard Candle! Such a cute idea!

  152. Brenna M

    The pumpkin spice malt balls look delicious! And I totally love the candle!

  153. Amy Anderson

    I really liked the frame!

  154. Caroline Perry

    Chalkboard candle!!!

  155. Shiree Shaffer

    Definitely the picture frame is my favorite item!

  156. Kim S.

    love the chalkboard candle.

  157. Silvia

    The nail decals are super cute!

  158. Mary

    Oh that candle is adorable. I ordered those pumpkin spice malt balls on nuts.com. I love pumpkin anything!

  159. Kate L

    The socks, the maltballs, and of course the picture frame. Honestly I love that eyeliner shade, and I love candles too! And who doesn’t love more soap?

  160. Pilar

    The pumpkin spice maltballs are by favorite item in the box.

  161. Tara

    I love the candle

  162. Veronica

    I love the frame and the socks. I think the frame more. Oh is I couldn’t pick one above another.

    I wish I could order the PSMH NM box. But that’s crazy money to spend for us during birthday / holiday time. Too bad it’s not a winter box in summer. (That sounds stupid but it would make sense to me. He he)

  163. Jana Williams

    Thank You for the Awesome PopSugar Box Giveaway! I am Big Fan of Subscription Boxes, Actually I am a Big Fan of Watching You Open Your Subscription Boxes! I Have Learned About Every Single Subscription Box Out There Just from Reading Your News Letters and Your Blog, Well Maybe Not Every Subscription Box but You Know What I Mean! My Favorite Item in this One Would Have to be the Candle b/c I am a Big Fan of Anything Scented! I also Love the Adorable Pink Animal Print Socks Too! Well, Thanks Again for Another Fabulous Giveaway! Have a Blessed Day & a Happy Halloween Too! Jana

  164. Illy Junus

    I love the candle and the picture frame

  165. Nicole M

    Nailed Kit! I love their products.

  166. Nichelle

    Thanks for the updates on the October box. I too never received any emails about shipping issues from PopSugar or Lisa Sugar or my tracking info and emailed several times. Since I have subbed and canceled and re sub again I wanted to make sure I was on their email list and that I would receive the October box. Hopefully I will get tracking info and box this week. I am attending a Halloween Party this Friday at a winery and wanted to use the Halloween nail decals.
    Have blessed week everyone!!
    Oh by the way, we got rain in my area of California this weekend, yaaa!!

    1. Jennifer


      Did you check the FedEx Delivery Manager?

      1. Nichelle

        I couldn’t sign up with FedEx Delivery because of my CP system but I signed up on USPS website and have not received any info that it has been shipped. will keep you posted!

        1. Jennifer

          It will only show up in USPS when it’s gotten to your local Post Office, so there is hope it’s on it’s way still!

      2. Nichelle

        I received an email from Lisa Sugar and Team tonight and my box will arrive Thursday, 10/30, yaa!!!!! And my account is current and no kinks, I appreciate the email and the kind gesture from their office. A learning curve for the company and they stepped up to the plate to accommodate their subscribers.

  167. theresa J

    I think I would like the eyeliner

  168. Kristen Tourne

    This whole box is a huge win to me but I want that candle!!! 🙂

  169. Lynsey

    I still don’t have my box.. I’m so sad.. and I got charged twice and sent a duplicate September box. Oh so annoying… 🙁

  170. Enrica

    The Candle!

  171. aleece

    the socks!

  172. Alicia N

    My favorite item is the picture frame! So cute and modern looking.

  173. Adriana

    Love the candle and frame!

  174. Krista

    I would love the candle or the frame, i work in a school, so the frame is great for pics.


  175. vicki

    Frame, candle and socks all very cool and trendy!

  176. Dara

    The picture frame is my favorite. Simple and elegant.

  177. Donna George

    The eyeliner. I love eyeliner!

  178. brenda disimone

    chalkboard candle

  179. Mrs. L

    So I finally, today the 30th, got my October Popsugar Box. I was one of those that had their CC info totally scrambled and kept getting the “your account isn’t working” emails without it ever telling me what wasn’t working. And I never got any response to my emails to them except for one I sent Monday when they told me they were “expedite shipping” my box (it came Fed Ex).

    I got all the standard stuff you did. I suppose I could rush do my nails with the Halloween stickers tonight, but I’ll probably just save them for next year.

    All in all, it wasn’t a bad box, not my favorite but I will use everything in the box so that’s always a plus.

    Oh and there aren’t any pumpkin spice maltballs in the box. Anymore. Cuz they were good and they got eaten before we even finished unpacking the box. Just sayin….

    1. Jennifer

      LOL! I am cracking up that you ate them all so quickly! That is really great that they got it to you before Halloween.

  180. Erica

    I e-mailed them twice about those nail stickers–mine won’t come until mid-November at least and I accidentally waitlisted myself for a second October box. I’m crossing my fingers they switch that item out!!!

  181. Lindsay Barker

    The worst part is my box hasn’t arrived yet and Halloween is tomorrow! The nail art will have to be put aside and hopefully remembered in 365 days!

  182. Nichelle

    I received my October box today, yaa, expedited shipping plus extra goodies, lipgloss and Cabana makeup kit from benefit. I love my items: the Happy Socks were a bit snug, maltballs delicious, photo frame too cute, I put my son’s kindergarden pic inside, love the candle and the Halloween decals too cute, perfect for tomorrow!!!! I hope and pray everyone will receive their boxes by tomorrow. Happy Halloween!!!!!

  183. Jessica D

    So I thought I would share how horrible Popsugars customer service is.
    I ended up ordering two Sept box’s and emailed then and they got back to me fairly fast saying “not a problem, send back one unopened and we will refund it.”
    So I mailed it back, checked the tracking and see they got it. It has now been three weeks that they have had the returned box. So two weeks ago I emailed asking why I hadn’t been refunded it. Then I see that they have taken money out for the October box. So now I’m in the hole even more.
    I have now emailed them 3 times asking for my refund with no response. So I canceled my subscription this AM. I understand they having some glitches with the new website but this is outrageous.
    So disappointed with them.

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